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Published By: Oracle     Published Date: Mar 18, 2014
Customer relationship management (CRM) deployments are most effective when they legitimately support all three words that make up the acronym itself. Customers of the modern business-to-business (B2B) enterprise benefit when they purchase goods and services from companies who are focused on the buyer’s experience. Internal relationships within the selling organization are more effectively maintained when all customer-facing stakeholders have access to the rich data contained in a well-maintained CRM. And the management of the enterprise providing solutions can run their business like a finely-tuned machine when the maximum levels of visibility into customers and accounts are clear and accurate. This Research Brief combines research from a number of Aberdeen Sales Effectiveness research data sets, to create a holistic view of the most effectively deployed CRM systems.
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oracle, customer relationship management, crm, b2b, internal relationships, sales effectiveness, sales teams, sales strategy, buyer experience, data management
    
Oracle
Published By: Sophos     Published Date: Jul 01, 2013
Gone is the day of the corporate-issued BlackBerry device. With its finely ingrained policies, BlackBerry was once the go-to mobile device for security-savvy enterprises. Research from IDC shows that iPhone and Android now hold over 80% of market share, with Windows Phone 8 and BlackBerry completing for the third spot. The rising trend of mobility consumerization has reached a point where it is increasingly difficult for IT organizations to settle on a standard mobile device. This whitepaper will help you identify each device platform’s security features—and choose the right platform for your business.
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mobile device, security
    
Sophos
Published By: IBM     Published Date: Dec 21, 2012
Interact with trusted BI content and enjoy the same user experience whether you are online at the office, using a smart phone or tablet computers on the road or offline.
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ibm, cognos, mobile, inelligence, business intelligence
    
IBM
Published By: UL EduNeering     Published Date: Jul 05, 2012
Third party intermediaries have played starring roles in some of the most highly publicized global corruption trials. By any measure, third party intermediaries routinely rank high on the list of compliance worries for brand companies.
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fda, gmp, gcp, gxp, cms, osha, qsr, 21 cfr part 11, regulatory compliance, pharmaceuticals, medical device, good manufacturing practices, quality system regulation, online compliance training, part 11 compliance, fda part 11 compliance, iso 13485, quality management system, life science, health care
    
UL EduNeering
Published By: SAS     Published Date: Mar 20, 2012
The banking sector routinely manages massive amounts of data, ranging from financial transactions to customer, operational and regulatory data. All this data means big challenges - but also big opportunities - for the industry. Find out more now!
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sas, analytics, business analytics, business intelligence, customer intelligence, data management, fraud & financial crimes, high-performance analytics, it management, ondemand solutions, performance management, risk management, sas® 9.3, supply chain intelligence, sustainability management
    
SAS
Published By: Brainloop     Published Date: Nov 09, 2011
This paper advocates that for any document sharing application to genuinely add value, it must augment or complement the organization's existing document security infrastructure.
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brainloop, enterprise, information management, security options, technology, business
    
Brainloop
Published By: NetIQ     Published Date: Aug 05, 2011
In this white paper, you'll learn about how Novell Sentinel can make protecting your system against these costly security threats easy and efficient. Keep security threats out and your data safe.
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novell, novell sentinel, netiq, bulldog solutions, identity and security, security management, siem solutions, log management, data security
    
NetIQ
Published By: Microsoft Dynamics CRM     Published Date: Mar 30, 2010
This report reveals how Best-in-Class firms distinguish themselves from all others by routinely benchmarking and measuring their service performance; implementing effective measuring, monitoring and tracking systems; integrating service KPIs with company-wide CRM or ERP systems, wherever possible; and establishing a formal process for automatically collecting and disseminating data.
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microsoft dynamic crm, service benchmarking, metrics, customer satisfaction, data management, mttr, kpi, metrics measuring program, performance data analysis
    
Microsoft Dynamics CRM
Published By: McAfee     Published Date: Dec 09, 2009
Despite the six-year-old CAN-SPAM Act, spammers routinely abuse the law and continue to deliver their obnoxious email. One year ago, a major spam-hosting ISP was shut down, causing an impressive drop in botnet activity. Today, however, spam authors are more active and smarter than ever. Spammers love to tailor their messages to the news and the season. Read this report to gain a greater understanding of current spam threats.
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mcafee, spam, risk management, vulnerability, can-spam, anti-spam, virus, botnet, twitter, job spam
    
McAfee
Published By: Aventail     Published Date: Aug 21, 2009
This white paper summarizes the capabilities of Aventail End Point Control and explains the range of features that increase IT control and data protection by giving users access that's finely tuned to the risks of their environment.
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vpn, access control, ssl, network security, data protection, wireless security, aventail
    
Aventail
Published By: Silverpop Engage B2B     Published Date: Mar 24, 2009
B2B marketers, like their B2C colleagues, have diligently worked at perfecting the art of shaping customer and prospect perceptions. They have years of experience developing precisely targeted communications comprised of finely tuned content directed at the specific audiences they want to influence. Traditional brand marketing requires the engineering of messages that engender the right impressions about the company’s products in the marketplace. The traditional art of branding has grown and flourished for many years. But that’s all begun to change.
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silverpop b2b, b2b, engagement marketing, engagement marketing, online customer engagement, crm, push marketing, pull marketing, monitoring marketplace, uniform messaging, online engagement marketing, measuring engagement, marketing value
    
Silverpop Engage B2B
Published By: F5 Networks Inc     Published Date: Jan 22, 2009
On March 10, 2008, F5, a leader in application delivery, and WhiteHat Security, an innovator in application security assessment, announced they would be partnering to create an integrated Web application assessment and firewall technology. This product integration will incorporate WhiteHat’s Sentinel assessment technology and F5’s ASM attack blocking technology into a single solution.
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web application assessment, defense technologies, whitehat security, web application vulnerabilities, security, enterprise applications
    
F5 Networks Inc
Published By: Adaptive Growth     Published Date: Mar 12, 2008
It is a truism that in any complex activity, the critical, defining decisions should be made as early in the process as possible.  In ERP implementation projects this principle is routinely undermined by the nearly universal practice of separating acquisition and implementation activities into separate projects, performed by separate teams operating under separate control.
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erp, adaptive growth, project management, enterprise applications, enterprise resource planning, adaptivegrowth
    
Adaptive Growth
Published By: Envisional     Published Date: Dec 21, 2006
Now that millions of ordinary, non-geeky families are routinely downloading TV shows and movies without a second thought, digital piracy has clearly gone mainstream.  Download this paper to learn methods for preventing video piracy.
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piracy, copyright, copyright infringement, digital piracy, fcc, envisional
    
Envisional
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