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Published By: 8x8 Inc.     Published Date: Feb 13, 2017
The right contact center solution should integrate tightly with your CRM solution and add value to it. Your contact center software should be able to capture all email, chat and standard telephone interactions and link them to the customer records database. Not only does this ensure continuity in all your customer communications, it gives the CRM database more information to use in constructing a better picture of your customers’ behavior. So how do you choose the right contact center for your organization? Following are three examples of forward-thinking businesses that found the right answer with cloud communication technology.
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contact center, crm, telephone interactions, communications
    
8x8 Inc.
Published By: Adlib Software     Published Date: Aug 21, 2007
Read this whitepaper to learn about PDF/A and how it must be implemented in conjunction with tools and applications to manage records according to the various business practices and recordkeeping processes today's information-dependant organizations employ.
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data management, adlib, adlib software, document management, pdf, portable document format, adobe acrobat, pdfs, records management
    
Adlib Software
Published By: Adobe     Published Date: Mar 05, 2018
We are fully entrenched in the digital age, so much so that you're probably reading this with a smartphone or mobile device within arms length. Similarly government is also making the shift towards a digital future. But with moving away from paper-based records and towards digital data, there are new opportunities for potential security risks regarding government data and content. As cyberthreats continue to grow in number and sophistication, agencies should be looking at features to secure every level of their digital infrastructure and content. Check out this new pocket guide to learn content security best practices, why it matters, government rules and regulations related to digital data and its associated security and content challenges. You’ll also learn tips and tricks to apply at your agency to make sure your content is secure.
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Adobe
Published By: Ameriteck Web Services     Published Date: Feb 18, 2011
You want a firm that can understand your business rules and your customer demands and implement it the right way. You want a firm that has an experience and proven track records into the e-Business industry. AWS has it all!
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website design, ecommerce websites, ecommerce solution, free quote for website design, website design quote, custom website design, business website design, retail ecommerce solution, small business website design
    
Ameriteck Web Services
Published By: ARMA     Published Date: Nov 04, 2014
All organizations depend on information to manage day-to-day operations, comply with regulations, gauge financial performance, and monitor strategic initiatives. This critical information resides in the organization's business records. As internal auditors conduct their annual risk assessment, they should consider how well business records are managed and assess the degree to which the risks to this information are understood.
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value proposition, financial performance, internal auditors, annual risk assessment, it management, knowledge management
    
ARMA
Published By: athenahealth     Published Date: Apr 07, 2012
The right electronic health records can dramatically improve patient care, profit, and practice workflow. Learn how to manage the electronic health records selection process to achieve your desired results and avoid several common pitfalls.
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ehr, electronic health record, electronic health records, emr, electronic medical record, electronic medical records, electronic medical records software, athena emr, athena ehr, athenahealth emr, athenahealth ehr, athenaclinicals, athenahealth, athena health
    
athenahealth
Published By: athenahealth     Published Date: Jun 08, 2015
This whitepaper serves as a guide to identifying an under-performing EHR and replacing it with a solution that delivers results. It offers answers to a number of common questions about EHR adoption and replacement and demonstrates how the right EHR can help practices get more money and more control, freeing up physicians to focus on patient care.
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ehr, electronic health records, ehr adoption, ehr replacement
    
athenahealth
Published By: Avalere     Published Date: Apr 02, 2007
Sensitive documents, files and intellectual property are extracted from a central repository such as a database, records management system, or document management system to complete daily tasks, however, extracting this information can lead to a security breach.  Avalere provides the tools you need to control the proliferation of sensitive information throughout your organization.
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security, security management, database admin, dba, records management, database management, document management, data security, document security, avalere
    
Avalere
Published By: BambooHR - HR Software     Published Date: May 28, 2013
HR’s role varies from cheerleader to counselor to Chief Culture Officer- we get it! Tracking employee data in spreadsheets is a headache you don’t have time for, we make it simple- to free you up for more meaningful work. Watch the webinar!
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hris, human resources, employee data, talent management, pto, time off management, hr software, employee management, hr systems, vacation tracking, employee retention, employee policy, employee calendars, human capital, employee data, employee records, benefit tracking, online documents, personnel files, benefit enrollment
    
BambooHR - HR Software
Published By: Baystate Health / Baystate Medical Center     Published Date: Jul 16, 2007
Get this free white paper to read why mass casualty and other public health emergencies create a demand for information within hospitals, between hospitals, between hospitals and local incident command centers, and between local, statewide and multi-state incident command centers and agencies.
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hospital, healthcare, health care, medical records, fema, disaster, natural disaster, business continuity, hurricane, preparedness, disaster recovery, emergency, hipaa, gis, geographic information systems, baystate, bay state
    
Baystate Health / Baystate Medical Center
Published By: BlackBerry     Published Date: May 20, 2009
Mobility is no longer considered a luxury within enterprise but a critical part of a networking strategy as firms look to increase productivity and remain competitive in a rapidly changing environment. As mobility becomes an integral part of the infrastructure, IT must deal with supporting numerous devices including laptops, smartphones and other mobile handhelds. The challenge for IT will be enabling productivity improvements while mitigating the risk of numerous types of devices. The devices and their memory cards may hold sensitive organizational and personal information, including information about product announcements, 9inancial statements, or customer records.
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blackberry, mobile applications, cio, deployments, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, wireless applications software, wireless computing
    
BlackBerry
Published By: Blue Lane     Published Date: Oct 01, 2007
The healthcare industry has benefited from the breakneck pace of digitization - spanning everything from payments to patient records to X-ray film - but it has also been increasingly exposed to greater risk. Efforts to increase healthcare provider productivity via increased digitization and system interconnectivity have to be counterbalanced against the growing concerns for patient privacy and a backdrop of increasing liability.
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healthcare, health care, patient privacy, privacy, patch management, patch, patch server, hipaa, hippa, hipaa compliance, sox, sox compliance, risk management, records management, medical records, bluelane, blue lane
    
Blue Lane
Published By: Brother     Published Date: Mar 08, 2018
Documents are an integral component to the successful operation of an organization. Whether in hardcopy or digital form, they enable the communication, transaction, and recording of business-critical information. To ensure documents are used effectively, organizations are encouraged to continually evaluate and improve surrounding workflows. This may involve automating elements of document creation, securing the transfer and storage of information, and/or simplifying the retrieval of records and the data contained within. These types of enhancements can save time, money, and frustration. This white paper will discuss top trends and requirements in the optimization of document-related business processes as well as general technology infrastructures for document management. It will also address how some office technology vendors have reacted to these trends to guide their design and development of products, solutions, and services.
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documents, workflows, business process, document management
    
Brother
Published By: C2C Systems, Inc.     Published Date: Mar 15, 2007
This paper considers the use of email archives for compliance. It will also review how archives are trusted and look at what has to be done to ensure that integrity is maintained throughout the chain of events that take place within an email archive environment.
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compliance, email archiving, data quality, records management, personal email, enterprise email, email security, c2c
    
C2C Systems, Inc.
Published By: CA Technologies     Published Date: Aug 26, 2016
It’s impossible for a day to pass in which we don’t hear news of yet another data breach, with its resulting loss of proprietary secrets, financial records or personal information. These incidents span all sectors of the economy: commerce, education and government
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CA Technologies
Published By: Canon Business Process Services     Published Date: Aug 27, 2013
Discover how your business can institute an effective management strategy to reduce costs, increase productivity and manage document related risks by outsourcing your document process management function.
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records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management, document management services, managed print services, document processing center, document workflows, business management, business imaging, knowledge management, enterprise applications
    
Canon Business Process Services
Published By: Canon Business Process Services     Published Date: Aug 27, 2013
Gain control of your organization’s records, proactively maintain regulatory compliance and, most importantly, protect your firm from legal risk and exposure by reading an important whitepaper on best practices for administering a successful program.
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records management, records management compliance, records retention, records retention schedule, electronic records, electronic records management, document imaging, document imaging services, document management, document management services, business management, business imaging, business performance, document workflows, business outsourcing, knowledge management, enterprise applications
    
Canon Business Process Services
Published By: Canon Business Process Services     Published Date: Aug 28, 2013
Effective records management programs mitigate records compliance risk, leverage proven technology, gain more control over its information assets, improve operational efficiency and offer the ability to continuously improve.
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records management, records management compliance, records retention, records retention schedule, electronic documents, electronic records management, document imaging, document and print management, document management services, managed print services, document processing center, document workflows, business management, business imaging, knowledge management, enterprise applications
    
Canon Business Process Services
Published By: CareCloud     Published Date: Aug 13, 2013
This white paper explains: • Why some physicians are wary of Meaningful Use incentives • The workflow benefits of cloud-based electronic health records • How Intel, Terremark and CareCloud set the standard for cloud services • How cloud computing eliminates the need for larger IT departments • How a large doctor group overcomes common challenges with the cloud
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cloud computing, solve. it, healthcare, security threats, compliance changes, private practices
    
CareCloud
Published By: CareCloud     Published Date: Jan 08, 2014
While the terms “electronic health record” (EHR) and “electronic medical record” (EMR) are often used interchangeably, only EHRs make Meaningful Use attestation easy. Get The End of EMR free whitepaper today to learn: •The difference between EMR and EHR •How to attest for Meaningful Use •Stage-1 Meaningful Use requirements •Which technologies are right for you •The benefits of EHRs and more… Download this whitepaper to learn more!
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emr, meaningful use, electronic health records
    
CareCloud
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