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Published By: Oracle     Published Date: Nov 29, 2017
Download this webcast to learn more about the current state of technology today, challenges of the cloud, how the move to the cloud changes the DBA role, and realities of the move to the cloud, and more!
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Oracle
Published By: Microsoft     Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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customer service, customer loyalty, digital trends, multiple channels, microsoft
    
Microsoft
Published By: Microsoft     Published Date: Jan 24, 2018
In den zwei Jahren seit dem Beginn unserer Arbeit an Enterprise Cloud Strategy hat sich viel verändert. Die Frage beim Thema Cloud-Technologie ist heute nicht mehr, ob die Cloud genutzt wird, sondern wann und in fast allen Unternehmen ist die Cloud inzwischen ein fester Bestandteil der IT-Strategie. Darüber hinaus realisieren immer mehr Unternehmen, dass Cloud Computing nicht nur eine Reihe von technischen Möglichkeiten zur Effizienzsteigerung und Kosteneinsparung darstellt, sondern grundlegende Veränderungen im Bereich des Enterprise Computings bewirken kann. In der Tat stellen viele Unternehmen fest, dass Cloud Computing gänzlich neue Geschäftsmodelle, Einnahmequellen und Möglichkeiten zum Stärken der Kundennähe bietet.
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strategy, cloud, innovation, planung, umstellung, entwicklung, voraussetzungen
    
Microsoft
Published By: Oracle ZDLRA     Published Date: Jan 10, 2018
Business leaders expect two things from IT: keep mission-critical applications available and high performing 24x7 and, if something does happen, recover to be back in business quickly and without losing any critical data so there is no impact on revenue stream. Of course, there is a gap between this de facto expectation from nontechnical business leaders and what current technology is actually capable of delivering. For mission-critical workloads, which are most often hosted on databases, organizations may choose to implement high availability (HA) technologies within the database to avoid downtime and data loss.
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recovery point, recovery time, backup appliance, san/nas, service level agreement, oracle
    
Oracle ZDLRA
Published By: Group M_IBM Q1'18     Published Date: Jan 04, 2018
For data-driven businesses, cloud can be a boon. Data can be found, processed and managed on the cloud without an investment in local hardware infrastructure, but what does that mean to information trust and governance? When data comes from cloud-based sources, IT needs a plan for data integration and security. Download this insightful white paper and learn the four key priorities you must consider when developing your IT strategy to promote good hybrid information governance. Learn the blend of process, organizational and technical enablers that will allow you to move to a hybrid environment with speed and confidence.
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data-driven business, cloud, information trust, information governance, data integration, data security, it strategy
    
Group M_IBM Q1'18
Published By: Sitecore EMEA     Published Date: Jan 23, 2018
The global beauty company provides an exhilarating example of the power of context-driven commerce. When customers can rely on brands to achieve the outcomes that are important to them, brand owners can shift their focus from nonstop customer acquisition to long-term customer engagement. The Sitecore Experience Platform and the underlying Sitecore Experience Database are foundation technologies for IT organizations wanting to implement context-driven commerce environments that function elegantly today and into the future. Sitecore puts an end to digital retailers’ obsession with cart abandonment, replacing it with opportunities to delight customers with personal, meaningful commerce offers.
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advertising, revenue, customers, social channels, sitecore
    
Sitecore EMEA
Published By: NetApp EMEA     Published Date: Feb 15, 2018
Der Eintritt von NetApp in den Hyperkonvergenzmarkt ist seit Langem überfällig, und die Lösung wird bei den wichtigsten Kunden des Unternehmens große Wellen schlagen. IDC ist der Meinung, dass die Entscheidung von NetApp für die Technologie von SolidFire als Grundlage der HCI beweist, dass es verstärkt auf die neue Generation von Speichertechnologien setzt, die den digitalen Wandel ermöglichen. Die Integration mit Data Fabric zeigt, dass NetApp fähig ist, seine Vision für die hybride Cloud und den Datenverkehr in all seine Lösungen einzubringen, damit Kunden ihre Pläne für eine hybride IT nahtlos vorantreiben können. Schließlich deuten die flexiblen Skalierungsmöglichkeiten darauf hin, dass NetApp nicht einfach in aller Eile ein „Me-too“ Produkt auf den Markt bringen, sondern vielmehr ernsthaft auf die kostenbezogenen Herausforderungen eingehen wollte, denen sich HCI-Kunden gegenübersehen.
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netapp, hcl, erste, hyperkonvergente, infrastrukturlosung
    
NetApp EMEA
Published By: Pure Storage     Published Date: Jan 12, 2018
Data is growing at amazing rates and will continue this rapid rate of growth. New techniques in data processing and analytics including AI, machine and deep learning allow specially designed applications to not only analyze data but learn from the analysis and make predictions. Computer systems consisting of multi-core CPUs or GPUs using parallel processing and extremely fast networks are required to process the data. However, legacy storage solutions are based on architectures that are decades old, un-scalable and not well suited for the massive concurrency required by machine learning. Legacy storage is becoming a bottleneck in processing big data and a new storage technology is needed to meet data analytics performance needs.
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reporting, artificial intelligence, insights, organization, institution, recognition
    
Pure Storage
Published By: CA Technologies     Published Date: Jul 20, 2017
Mainframes continue to provide high business value by combining efficient transaction processing with high-volume access to critical enterprise data. Business organizations are linking mobile devices to mainframe processing and data to support digital applications and drive business transformation. In this rapidly growing scenario, the importance of providing excellent end-user experience becomes critical for business success.This analyst announcement note covers how CA Technologies is addressing the need for providing high availability and a fast response time by optimizing mainframe performance with new machine learning and analytics capabilities.
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CA Technologies
Published By: CA Technologies     Published Date: Jul 20, 2017
Mission essential systems run on mainframes. With 71% of corporate data, it is no wonder that 63% of your peers are forecasting growth in utilization. What’s more is that the Mainframe now finds itself at an inflection point: going from being a supporting platform of transaction revenue to becoming a source of revenue growth and innovation. In fact, according to IDC Connected Mainframe adopters are realizing 300% ROI, a 10 month payback and additional $200M in application revenue. The Infographic also covers the 2 main strategies of Connected Mainframe – Modernization and Integration and technology initiatives under each with customer quotes.
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CA Technologies
Published By: CA Technologies     Published Date: Jul 20, 2017
e-book which lays out the case for machine learning and artificial intelligence for mainframe operational analytics. The mainframe is now part of a highly complex connected ecosystem driving trillions of mobile and web transactions critical to the functioning of the application economy. The emergence of new workloads and apps on the mainframe means that the status quo isn’t enough when it comes to Mainframe management. IT professionals alone – whether mainframe skilled or not – simply can’t keep up with the onslaught of performance alerts, false alarms. Machine learning deliver mainframe intelligence a more proactive and automated approach to handle this challenge.
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CA Technologies
Published By: Akamai Technologies Australia     Published Date: Feb 08, 2018
Credential stuffing is on the rise. Bots are getting smarter and malicious actors are getting more confident. Unfortunately, these advanced cyberattacks are also becoming more difficult to detect with standard security controls. Learn more about credential stuffing and how you can protect your business, your brand, and your customers from bots that commit fraudulent activity.
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credential, bots, business, risk, management, security, cyberattacks
    
Akamai Technologies Australia
Published By: Akamai Technologies Australia     Published Date: Feb 08, 2018
Websites provide online businesses with an unprecedented level of contact with customers and end users. However, they also place business information where it can be easily accessed by third parties – often using automated tools known as “bots”. For many organizations, bots represent up to 50% or more of their overall website traffic, from good bots engaged in essential business tasks to bad bots conducting fraudulent activities. Regardless of business impact, bot traffic can reduce website performance for legitimate users and increase IT costs. Organizations need a flexible framework to better manage their interaction with different categories of bots and the impact that bots have on their business and IT infrastructure.
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control, visibility, customer, financial risk, web fraud, bots, infrastructure
    
Akamai Technologies Australia
Published By: CA Technologies     Published Date: Feb 08, 2018
CNP fraud is showing no signs of deceleration and is, in fact, expanding rapidly. New trends and new threats call for a revolutionary approach to effectively stop fraud. Learn how to deploy solutions that can quickly distinguish between genuine and fraudulent transactions and take appropriate action instantly. Explore the CA Risk Analytics Network.
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CA Technologies
Published By: Oracle Dyn     Published Date: Dec 06, 2017
Secondary DNS (sometimes referred to as multi-DNS) operates in an “always on” manner to complement your existing infrastructure as an additional authoritative DNS service. When an end user’s recursive server initiates a DNS request, both the “primary” DNS service and the “secondary” DNS will respond as soon as they receive the request. The response that reaches the recursive server first will be passed back to the end user, completing their request.
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dns, service, server, infrastructure, technology, business, optimization
    
Oracle Dyn
Published By: Oracle Dyn     Published Date: Dec 06, 2017
Today’s network edge is increasingly taking on a critical role in connecting users to the digital content and web services that they need to reach. This is driving a new approach to load balancing that starts at the edge. Powered by DNS, edge-based global load balancing (GLB) steers user traffic to destination endpoints based on IT-defined policies. GLB works independently or in concert with site-based, or on premises, load balancing technologies in a “federated” system. This approach applies load balancing and traffic steering policies at each layer from the user edge to the host—whether virtual or physical—where the request is actually served.
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geo-zoning, path, optimization, resource, asset, balancing, virtual, resource
    
Oracle Dyn
Published By: RSM US     Published Date: Dec 18, 2017
Finance and accounting outsourcing is a growing trend among middle market and high-growth companies, providing a cost-effective way for organizations to improve the finance and accounting function. The key benefits of outsourcing include fractional use of finance and accounting professionals, enhanced processes and technologies, and stronger compliance measures. Outsourcing enables organizations to scale resources up and down as needed with no obligation to pay salaries or benefit costs. Additionally, it alleviates the burden of hiring, training and maintaining accounting staff.
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finance outsourcing, accounting outsourcing, enhanced processes
    
RSM US
Published By: Mimecast     Published Date: Jan 05, 2018
Relying on outdated solutions like Symantec Email Security (formerly MessageLabs) to defend your organization from email-borne attacks may be risky. Others in this position have suffered from spear-phishing, ransomware and even impersonation attacks. To effectively defend against these advanced threats you need the latest protection techniques – something Mimecast delivers to tens of thousands of organizations already. Join us for this 30 min webinar to learn: • The damaging effects of ransomware, spear-phishing and impersonation attacks • What defensive strategies and technologies you should employ • Why your current Symantec Email Security solution may not be up to the task • How to enhance your email security and overall cyber resilience
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email security, ransomware, spear-phishing, cyber resilience, symantec
    
Mimecast
Published By: Mimecast     Published Date: Nov 28, 2017
With the pending EU General Data Protection Regulation (GDPR), your organization must consider a wide variety of changes for compliance if you hold EU resident data. Your organization should look at GDPR as an opportunity to modernize storage, compliance and security needs. But what services should be considered? Download to learn more including: • How the right providers can help you build a business case for GDPR compliance • Ways providers can directly aid in the compliance process • Why the right tools can help with not just technology but process changes as well
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software provider, cloud service provider, gdpr
    
Mimecast
Published By: Carbonite     Published Date: Jan 04, 2018
For a backup solution to be considered flexible, it needs to satisfy several key business requirements. It should integrate seamlessly with any servers you’re running and provide full support for all the applications your business uses. It should enable you to protect assets in different parts of the country or overseas. And it should let you manage and monitor backups from anywhere. A flexible backup solution gives you everything you need to protect the technology investments you make now and in the future. So instead of having to buy multiple solutions to support your changing needs, you can have a single solution that adapts to fit your environment. We call that flexible deployment.
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Carbonite
Published By: Sage BMS Enterprise     Published Date: Jan 26, 2018
Do you know your people as well as you know your customers? Your people’s expectations and the way they work is changing. Employees are more diverse, mobile and technologically-savvy than ever before. HR processes are changing from focusing on transactions to knowing and engaging people. Just as sales and marketing teams use data to develop actionable and informed insights about their customers, you need to do the same in HR to know your people. Everything, from attracting and keeping the best talent, to creating better workplace experiences and increasing employee engagement and productivity, depends on smarter decisions. These in turn rely on more actionable insights. These are only possible through accurate HR data and analytics. They are vital to address the people challenges you face, so you can make smarter decisions.
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Sage BMS Enterprise
Published By: Group M_IBM Q1'18     Published Date: Dec 19, 2017
As organizations develop next-generation applications for the digital era, many are using cognitive computing ushered in by IBM Watson® technology. Cognitive applications can learn and react to customer preferences, and then use that information to support capabilities such as confidence-weighted outcomes with data transparency, systematic learning and natural language processing. To make the most of these next-generation applications, you need a next-generation database. It must handle a massive volume of data while delivering high performance to support real-time analytics. At the same time, it must provide data availability for demanding applications, scalability for growth and flexibility for responding to changes.
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database, applications, data availability, cognitive applications
    
Group M_IBM Q1'18
Published By: F5 Networks Inc     Published Date: Jan 25, 2018
With digital transformation reshaping the modern enterprise, applications represent a new class of assets and an important source of differentiation. The ever-more-competitive digital economy requires that your applications be delivered with unprecedented speed, scale, and agility, which is why more and more organizations are turning to the cloud. This explosive growth of apps hosted in the cloud creates a world of opportunities—and a whole new set of challenges for organizations that must now deploy and manage a vast portfolio of applications in multi-cloud environments. Automation and orchestration systems can help streamline and standardize IT processes across traditional data centers, private clouds, and public clouds. But with rapid innovation come concerns about security and delivering a consistent experience across environments.
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application delivery, digital transformation, cloud technology, application, multi-cloud enviornment
    
F5 Networks Inc
Published By: Group M_IBM Q1'18     Published Date: Dec 21, 2017
More so than ever before, agility matters. A shifting competitive landscape along with heightened customer demands, technological transformations, digital disruptions and a host of other trends, combine to create distinct challenges for business operations executives. Achieving and maintaining a competitive edge in this climate requires an advanced framework for pivoting whenever needed—with minimal cost, maximum efficiency and optimal outcomes. The question for every enterprise in the current environment: Do we have the required agility to drive decision-making capabilities that will continuously sharpen our competitive edge?
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operational agility, technological transformations, digital disruptions, decision management
    
Group M_IBM Q1'18
Published By: Oracle OMC     Published Date: Nov 30, 2017
Oracle Marketing Cloud is an all-in-one solution that helps retail marketers develop direct relationships with customers through seamlessly orchestrated cross-channel digital experiences—online and offline—that facilitate and strengthen customer interactions across a constantly growing list of digital touchpoints. The result is consistent, relevant, and contextual cross channel experiences efficiently orchestrated to customers wherever they are.
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Oracle OMC
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