research report

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Published By: Dell-Intel     Published Date: Jun 19, 2009
Despite progress in virtualization, much development still remains. With predictions that virtualization will become pervasive, this research highlights forthcoming challenges and strategic issues facing IT planners. Register now for this free Gartner report sponsored by Dell and Intel to receive important advice on how to deal issues such as heterogeneity, resources and performance optimization, and the increasing fragmented tool market.
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dell, intel, virtualization, gartner, it planner, server virtualization, servers, ovf, itil, vmware, xen, vmotion, homogeneity, x86, cloud migration, cloud
    
Dell-Intel
Published By: Epicor HCM     Published Date: Jun 07, 2012
In this Ventana Research report learn about the benefits to unifying your human capital management into one system and learn how to justify the investment. Simplifying Human Capital Management
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epicor, hr. human resources, management, capital management, hr management
    
Epicor HCM
Published By: IBM Business Analytics     Published Date: Feb 15, 2011
Read the findings of Nucleus Research's study on the challenges associated with external reporting (including XBRL) and the benefits that Cognos FSR provides.
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ibm, cognos, financial statements, productivity, reports, finance management, accounting, external reporting
    
IBM Business Analytics
Published By: Citrix Systems     Published Date: Nov 10, 2014
Citrix is positioned in the Leaders Quadrant for Application Delivery Controllers for the eighth consecutive year: the Gartner Magic Quadrant Report focuses on vendor's ability to solve complex application deployment challenges. Don't miss this chance to learn from Gartner's independent research. — Read the report today!  Compliments of Citrix.
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application, deployment, research, enterprise, data center, controller, network, security, cloud, virtualization, platform, performance, scalability, enterprise applications
    
Citrix Systems
Published By: LogMeIn     Published Date: Jul 18, 2014
A research report on streamlining the customer experience with mobile chat.
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mcommerce, live chat, boldchat, logmein, customer support, mobile trends, mobile users
    
LogMeIn
Published By: LogMeIn     Published Date: Sep 16, 2014
This InfoWorld research report, based on an IDG QuickPulse survey administered to IT professionals, will provide insight into the BYOA trend, identify pain points associated with traditional online meeting tools, and address business-driven IT requirements that benefit the overall organization.
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byoa trend, logmein, joinme, online meetings, painpoints with online meetings, problems with online meetings
    
LogMeIn
Published By: LogMeIn     Published Date: Sep 16, 2014
This InfoWorld research report, based on an IDG QuickPulse survey administered to IT professionals, will provide insight into the BYOA trend, identify pain points associated with traditional online meeting tools, and address business-driven IT requirements that benefit the overall organization.
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byoa trend, logmein, joinme, online meetings, painpoints with online meetings, problems with online meetings
    
LogMeIn
Published By: LogMeIn     Published Date: Oct 10, 2014
This research report tackles important questions to help effective mobile engagement.
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effective mobile engagement, consumer expectations, customers empowered by mobile, logmein
    
LogMeIn
Published By: LogMeIn     Published Date: Jun 23, 2015
This infographic provides a glimpse of the global insights gathered in Ovum's research report and highlights the current state of customer service, customers' preferences and where companies are falling short.
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improving loyalty, customer loyalty, customer care, contact center, multi-device, customer relationships, technology
    
LogMeIn
Published By: Concur     Published Date: Jan 14, 2013
Where was the most popular place worldwide for business travelers to dine out, drive in or hang their hat in 2011? This report reveals where travelers are spending money, where they aren’t, and what the state of the industry is at home and abroad.
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business expense, cloud expense management, cloud expense reporting, expense best practices, expense management, expense management best practices, expense management report, expense management research, expense management study, expense report software, expense reporting, expense research, expense software, t&e best practices, t&e report, travel expense management, travel expense software, travel expense cloud, mobile expense management, mobile expense
    
Concur
Published By: Salesforce.com     Published Date: Sep 16, 2013
New Gartner research positions salesforce.com in the Leaders Quadrant for Sales Force Automation. Download the 2013 Gartner Magic Quadrant Report and find out what Gartner analysts have to say about Salesforce.
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gartner, salesforce.com, leaders quadrant, automation, report, best practices, cloud, enterprise applications
    
Salesforce.com
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
For companies that sell products or services that require technical support, the support customers receive might be the only personal experience they can use to gauge their satisfaction with an organization. Since, for many of these organizations, customer satisfaction directly affects revenue, measuring customers’ satisfaction with the service experience and the services provided is extremely important as it enables these organizations to manage and improve the customer experience. This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers.
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logmein, hdi research corner, customer satisfaction, customer support, support services, remote support, technical support, remote desktop connection, remote pc access software, remote assistance, mobile remote control, iphone remote control, andriod remote control, windows remote assistance, remote computer support, remote support software, external customer support
    
LogMeIn Rescue
Published By: join.me     Published Date: Jan 29, 2014
Based on a primary research eort with more than three hundred companies who are active BoldChat customers, this report takes a close look at how live chat is used and measured in support settings.
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logmein, live chat, support, support environments, customer support, customer service, customer engagement, remote support, service organizations
    
join.me
Published By: join.me     Published Date: Jan 29, 2014
This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers. The data was collected via an online survey from August to October 2012.
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logmein, customer satisfaction, support services, service experience, hdi, technical support
    
join.me
Published By: Cisco     Published Date: Dec 21, 2016
The Cisco 2016 Annual Security Report—which presents research, insights, and perspectives from Cisco Security Research—highlights the challenges that defenders face in detecting and blocking attackers who employ a rich and ever-changing arsenal of tools. The report also includes research from external experts, such as Level 3 Threat Research Labs, to help shed more light on current threat trends. We take a close look at data compiled by Cisco researchers to show changes over time, provide insights on what this data means, and explain how security professionals should respond to threats.
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Cisco
Published By: Castlight Health     Published Date: Aug 02, 2016
"In this Constellation Research report, Principal Analyst Doug Henschen examines how Indiana manufacturer Steel Dynamics cut skyrocketing healthcare costs by turning their employees into informed healthcare consumers, saving millions. This inside look details how Castlight's health benefits platform provided Steel Dynamics employees with the combination of pricing information and quality measures they needed to make their own smart healthcare decisions. Download now to get the key takeaways and recommendations.
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castlight health, healthcare cost, benefits, human resources
    
Castlight Health
Published By: Polycom     Published Date: Dec 18, 2017
Polycom Pano, a wireless and wired presentation solution, is designed to make it quick and easy for meeting participants to present and share various types of content. Polycom commissioned the Wainhouse Research test team to perform a third-party assessment of Pano. To facilitate this effort, Polycom provided a pre-release version of the Pano device, and a Sharp PN-L703B 1080p touch-capable 70” display. This report contains the results of our hands-on testing.
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pano, wireless presentation solution, content sharing, blackboarding, annotation, polycom
    
Polycom
Published By: Concur Technologies     Published Date: Oct 09, 2015
Millions in losses, millions more in fines. Yet research shows 82% of travel and entertainment fraud is committed by just 5% of employees. This eBook explains what’s at stake and how automating expense reports can uncover fraud or head it off before it happens, and help employees make the right choices.
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t&e, concur, compliance, financial services, fraud
    
Concur Technologies
Published By: ServiceNow     Published Date: Oct 11, 2017
For years, companies have used CRM as the software of choice to manage customer engagement and information, in an attempt to deliver a great customer experience. Managing the front end of the engagement process is important. However, delivering proactive customer service – that prevents and resolves issues – requires much more than that. At ServiceNow, we believe that it is time to rethink the fundamentals of CRM and customer service and we invite you to explore the new strategies, processes, and technology presented in this toolkit. Doing so will enable your customer service teams to connect seamlessly with other departments and deliver the effortless and proactive service experience your customers expect. We hope you find the collection of research reports and whitepapers valuable.
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ServiceNow
Published By: Oracle_Hospitality Hotels     Published Date: Sep 27, 2016
The millennial generation is larger than baby boomers or Gen X. 46% have booked a hotel room with a mobile device, 20% have checked into a hotel with a mobile device. Millennials are expected to spend an average of $3,900 on travel this year alone. Our research report discusses how millennials are driving change in the hospitality industry and what you need to do to win the hearts and minds of millennials.
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Oracle_Hospitality Hotels
Published By: Oracle_Hospitality Hotels     Published Date: Feb 22, 2017
Learn how you can create the coveted hotel guest experience. Get perspectives from consumers and hoteliers on delivering better on-property, in-destination hotel experiences.
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Oracle_Hospitality Hotels
Published By: Oracle_Hospitality Hotels     Published Date: Feb 22, 2017
What do consumers want from a hotel loyalty program? Insights from a global consumer survey.
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Oracle_Hospitality Hotels
Published By: LogRhythm     Published Date: Aug 08, 2016
Security threats continue to be more sophisticated and advanced with each day, with the majority often going completely undetected. • Organizations are usually scrambling to keep up and implement new security controls to protect themselves, which adds a new layer of complexity. • With the rise of Advanced Persistent Threats (APTs) and insider attacks, it becomes extremely difficult for security staff to detect all the risks. • Many IT and IT Security staff are already stretched thin by keeping track of many different security technologies that already exist.
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security, technology, best practices, information technology
    
LogRhythm
Published By: Bottomline Technologies     Published Date: Sep 16, 2016
Download this research report today to better understand how healthcare providers are reducing the use of paper beyond the point of care.
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bottomline, bottomline technologies, digitalization, paperless office, document management
    
Bottomline Technologies
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