research report

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Published By: Taleo     Published Date: Dec 30, 2009
Integrated Talent Management: Improving Business Results through Visibility and Alignment: Research shows the vast majority of organizations have only achieved integration across two or more elements of talent management, those that have are reporting superior performance gains.
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talent management, human capital management, hcm, integrated, integration, visibility, integrate, alignment, employee performance, quality of hire, aberdeen
    
Taleo
Published By: Veritas     Published Date: Oct 03, 2016
A study, conducted by research firm Vanson Bourne, covering some 2,550 respondents across 22 countries, looks at the issues surrounding the phenomenon of the Databerg and uncovers how organizations throughout the globe are on track to waste more than $3.3tn by 2020. This report is a must-read for IT executives.
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Veritas
Published By: Teradata     Published Date: May 02, 2017
Ventana’s Internet of Things (IoT) research found that the intention of organizations to embrace IoT and operational intelligence often outpace their current capabilities. Furthermore, most organizations are not ready to derive maximum value from IoT. This analyst report will take you through the Top 10 Best Practices for organizations considering how to engage with and best leverage IoT.
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ventana, report, iot, operational intelligence, organizations
    
Teradata
Published By: IBM     Published Date: Jul 08, 2016
In our 21-criteria evaluation of the dynamic case management (DCM) market, we identified the 14 most significant software vendors — Appian, bpm’online, Column Technologies, DST Systems, Eccentex, IBM, Isis Papyrus, Lexmark Enterprise Software, MicroPact, Newgen Software, OnBase by Hyland, OpenText, Pegasystems, and TIBCO Software — and researched, analyzed, and scored them. The evaluation focused on providers’ adaptive, analytics, and mobile features, all critical to helping enterprises tackle increasing volumes of varied and unstructured work. This report helps enterprise architecture (EA) professionals select the best providers to meet their unique needs.
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ibm, forrester, forrester wave, dynamic case management, dcm, networking, software development, enterprise applications
    
IBM
Published By: IBM     Published Date: Jul 06, 2017
In order to exploit the diversity of data available and modernize their data architecture, many organizations explore a Hadoop-based data environment for its flexibility and scalability in managing big data. Download this white paper for an investigation into the impact of Hadoop on the data, people, and performance of today's companies.
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hadoop, flexibility, scalability, data architecture
    
IBM
Published By: Concur     Published Date: Aug 15, 2017
As travel and expense (T&E) management solutions have improved, the expectations of the end user are higher than ever before. Business travellers want a seamless experience and you want better visibility, increased compliance, and reduced spend. Our research identified two types of people – Leaders and Followers. Leaders have most of their spending under management, have increased compliance to company policies and approve expense reports more quickly. Followers are lagging behind.
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platform, travel, payment, expense management, mobile app, corporate budgets, trip cost visibility, enterprise
    
Concur
Published By: Arbor     Published Date: Mar 06, 2013
Read this Whitepaper to see the results of Infonetics Research on how the DDoS market is shifting and where it is going.
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ddos, market trends, infonetics, ddos prevention, arbor networks, security, network, intrusion prevention
    
Arbor
Published By: CA Technologies     Published Date: Jan 06, 2014
This report presents new research into the use and benefits of IAM and the relationship it has with these three drivers. The research is based on over three hundred interviews with senior IT managers in medium sized to large organisations in a range of business sectors across Europe. The report should be of interest to anyone wanting to better serve all types of users, whilst still keeping control over applications and data.
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mediacom, digital identities, open business, business growth, access management, identity management, iam, open interaction, in-house directories, management challenges, cloud-based services, b2b, b2c, cloud services, it applications, source of identity, bring your own identity, iam-as-a-service, security
    
CA Technologies
Published By: IBM     Published Date: Jul 13, 2012
Learn how respondents, including nearly 400 senior executives from some of the world's largest enterprises, are incorporating holistic business resilience planning into their businesses through top-level findings and case studies. Download the research report here.
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ibm, technology, risk management, global technology, technology, risk study
    
IBM
Published By: Oracle     Published Date: Sep 21, 2016
The cloud ROI multiplier – the relative return on investment (ROI) delivered by cloud applications versus on-premise ones – is on the rise. In a recent analysis of Nucleus ROI case studies published in the past few years, Nucleus found that cloud application projects deliver 2.1 times the ROI of on-premise ones – up 24 percent since 2012.
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Oracle
Published By: ServiceNow     Published Date: May 21, 2015
Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations. Download this report to learn how ServiceNow is making employees more productive and IT & business processes more efficient by: • Reducing fragmentations of IT and business environments • Automating repeatable processes • Improving service delivery
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service management, roi, idc, business operations, it management
    
ServiceNow
Published By: ServiceNow     Published Date: Jul 09, 2015
Leading technology research firm, IDC, reports customers using ServiceNow’s suite of cloud-based service management solutions are seeing substantial savings and business value for both their IT and business operations.
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ServiceNow
Published By: ServiceNow     Published Date: Jan 03, 2017
The scope and value that modern IT service delivery provides a business is increasing dramatically, according to a new research reportfrom Enterprise Management Associates (EMA). And yet in some organizations legacy ITSM systems contribute significantly to reduced credibility for IT departments who fail to integrate with and support important business concerns. This lack of modern IT service delivery creates multiple issues for the enterprise, including: Increasing divergence of IT and business performance Rising costs due to service delivery complexity Inability to measure and protect a business from potential risks Informed by extensive research and two compelling deployment narratives, this report examines what EMA calls “next-generation ITSM” and its contributions toward optimizing changing IT and business requirements. EMA contrasts these advances with the risks of staying with legacy ITSM models and then evaluates and itemizes the risks of “doing nothing” by allowing legacy ITS
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management
    
ServiceNow
Published By: Oracle     Published Date: Jun 01, 2016
** White Paper Published By: Forrester Research, Inc. ** According to the July 2015 Forrester Research, Inc. report entitled "Brief: Oracle Commerce Gets the Cloud Treatment," nearly 73% of online retailers have already or plan to make a full or partial shift to using SaaS-based commerce technologies within two years.
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Oracle
Published By: IBM     Published Date: May 03, 2016
How Customer Analytics & Insight Research enrich customer journey design: A Practicioner's Guide to Customer Engagement via Multi-Channel Journey Design A report by Hypatia Research Group
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ibm, customer analytics, insight research, customer engagement
    
IBM
Published By: IBM     Published Date: May 03, 2016
In our 33-criteria evaluation of customer analytics vendors, we identified the 11 most significant software providers in this category - adobe, agilone, alteryx, angoss, FICo, IBM, Manthan, Pitney Bowes, saP, sas, and teradata - and researched, analyzed, and scored them. this evaluation details our findings about how well each vendor fulfills our criteria and where each vendor stands in relation to each other. this report will help customer insights (CI) professionals and marketers make the right choice for their customer analytics needs.
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ibm, forrester, customer analytics, customer insights
    
IBM
Published By: IBM     Published Date: Oct 17, 2016
In this Customer Analytics Wave Report, see how Forrester Research ranks customer analytics solution vendors using a 33- criteria evaluation. See where each of the 11 chosen vendor stand among various categories as Forrester researched, analyzed, and scored them on the different strengths and capabilities. Insights from this report will help you in making the right choice while selecting your customer analytics solution.
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ibm, commerce, analytics, distribution sector, analytics wave report, forrester, knowledge management, enterprise applications
    
IBM
Published By: Sprinklr     Published Date: Feb 28, 2018
"“Analyze This” highlights key points from recent Forrester Wave Reports to help you work smarter. Read on for an overview of what Forrester – and Sprinklr – say about: - Social Advertising Technology - Content Marketing Platform - Social Media Management Solutions"
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research reports, analyst reports, marketing technology, forrester wave, forrester wave reports, report, marketing trends. trends, marketing, success, sprinklr, analyze this
    
Sprinklr
Published By: IBM     Published Date: Feb 27, 2017
Advancements in analytics have sparked renewed excitement in the consumer products (CP) industry. Maturing analytics capabilities are now delivering greater value across major CP functions including marketing, sales, merchandising, supply chain, and more. Thus helping CP companies become more consumer and customer focused in all aspects of their businesses. Read this research report conducted by 'Consumer Goods Technology' to understand how, next-gen analytics capabilities is key in unlocking a deeper understanding of customers, help create successful new products, foster brand advocates and optimize distribution channels and ultimately shape demand
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cgt, analytics, consumer goods, distribution channels, advanced analytics
    
IBM
Published By: IBM     Published Date: Feb 27, 2017
Why do organizations seek to design effective multi-channel customer journeys? Because customers today demand it. Download this research study from Hypatia Research Group to learn how global organizations are successfully utilizing various analytical techniques like descriptive, diagnostic, predictive, prescriptive and cognitive analysis to create a successful omni-channel customer journey.
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hypatia research group, cognitive analysis, predictive analysis, customer journey
    
IBM
Published By: Oracle + Dyn     Published Date: Jun 27, 2017
"Nearly all (89%) organizations report experiencing an internet disruption in the past year. Over a third of them said it was ""crippling"" to their business. With a diversified network and the volatility of the internet on the rise, it’s time to understand where your infrastructure is most at risk and how can you build for resilience. This 2017 Spiceworks Research Report gets to the heart of the matter. Download the research and learn: · Leading causes of internet disruptions · A benchmark of “time to resolution” and its impact on productivity and resources · Top 5 strategies organizations deploy to achieve digital resilience Get the research! "
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Oracle + Dyn
Published By: Oracle HCM Cloud     Published Date: May 25, 2017
New research finds that senior executives want HR as a strategic business partner and an HR organization that anticipates the talent capabilities required for creating a high-performance culture. In this report you'll learn how to use technology to bring insights and business value to the executive table, understand what business leaders want in a partnership with HR and discover how to create a forward-looking strategy for business growth
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Oracle HCM Cloud
Published By: LogMeIn     Published Date: Jun 13, 2012
Download this report today and learn how companies are leveraging live chat to drive measureable increases in the efficiency and effectiveness of their customer support organizations.
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live chat, customer support, customer service, customer satisfaction, online, digital, sales, ecommerce
    
LogMeIn
Published By: LogMeIn     Published Date: Jul 17, 2012
Based on a primary research eort with more than three hundred companies who are active BoldChat customers, this report takes a close look at how live chat is used and measured in support settings.
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logmein, white paper, technology, customer satisfaction, customer service, customer experience, live chat
    
LogMeIn
Published By: Mimecast     Published Date: Jun 22, 2015
Read the report now to get the knowledge you need to plan the perfect enterprise-class Office 365 environment.
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limitations of cloud based services, third party solutions, microsoft office 365, email security, continuity, compliance, control, data management
    
Mimecast
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