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Published By: Genesys     Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months! Download this eBook and learn: • How to calculate ROI and time-to-value in different types of small contact center profiles • What factors to consider when selecting a cloud vendor • Three common myths about the cloud
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ebook, cloud, customer experience
    
Genesys
Published By: Avi Networks     Published Date: Mar 06, 2018
Can your current ADC solution elastically scale load balancers and application servers? Does it provide real-time insights and visibility into traffic? There is a lot to consider when it comes to the future of your load balancing strategy. Download our free e-book today!
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Avi Networks
Published By: Avi Networks     Published Date: Mar 07, 2018
"Maximizing Operational Efficiency and Application Performance in VMware-Based Data Center Some of the most common challenges in VMware-based virtual data center environments include: - Lack of visibility into applications and end-user experience - Complex and error-prone operations - High capital and operational costs Review our solution brief to learn how the Avi Controller, the industry’s first solution that integrates application delivery with real-time analytics, is able to solve these challenges."
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Avi Networks
Published By: LogMeIn     Published Date: Feb 27, 2018
Exceptional customer service is a competitive differentiator. Providing consistent service that is tailored to the individual across a variety of digital channels can help organizations deliver personalized experiences that exceed the expectations of today’s digital savvy consumers. Yet, many organizations fail to deliver real-time relevance in their service experiences because critical customer data is siloed in different systems (CRM, ticketing, etc.) across the enterprise, making it difficult to understand the full customer journey and their needs at that point in time. We partnered with IDG Research to survey top-performing customer service organizations to determine the challenges they face, and, more importantly, their plans for driving better outcomes. One thing is clear: taking a strategic approach to future investments can help organizations meet their customer service objectives and deliver on customer expectations.
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digital, engagement, customer, service, research, organizations
    
LogMeIn
Published By: LogMeIn     Published Date: Feb 27, 2018
24/7 Self-Service Support Center: Bold360 ai’s 24/7 context driven support center was implemented, allowing users to instantly discover relevant content from the smart knowledge database. Dynamic FAQs displayed trending topics in real-time to speed up customer resolution and discoverability. Real-Time Customer Analytics highlight unanswered questions, giving Premium Credit instant visibility of missing topics, questions driving ticket volume, and more.
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customer, support, faq, credit
    
LogMeIn
Published By: Workday     Published Date: Jan 16, 2018
Most enterprise software systems rely on legacy architectures that can’t keep pace with the transactional and analytical demands of modern organizations. Workday applications, by contrast, are built using modern techniques and technologies that deliver a fast, highly insightful, contextual, and actionable experience. In this video, Petros Dermetzis, Workday executive vice president of development, provides a comprehensive overview of Workday’s innovative technologies. With a little history about the evolution of enterprise architectures thrown in, Dermetzis explains how Workday, by using object technology and in-memory technology, delivers applications that help organizations make smarter decisions based on real-time data.
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evp, development, technology, workday, innovation, applications
    
Workday
Published By: Workday     Published Date: Feb 27, 2018
Businesses often come up with great ideas; when auditors come in six months later, they find that some tasks were done incorrectly. Auditing forward means addressing compliance and internal controls as part of the system and process design of a project or new strategy in order to identify potential holes and weaknesses where mistakes, omissions, or even fraud could happen. The Workday technology platform instantiates internal controls in business processes. These business processes are configurable without expensive IT coding and the overhead of the associated process. Therefore, considering, designing, and implementing real-time auditing integrated into the business processes allows the business to audit forward.
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audit, enterprise, software, finance, business, operations, optimization
    
Workday
Published By: IBM APAC     Published Date: Mar 19, 2018
Plenty of Fish, one of the largest online dating companies, accelerate the delivery of fresh information to its four million daily users so that they can connect and interact almost in real time. Read how they use IBM Flash Storage to load webpages in just four milliseconds, connecting its 100 million users faster providing a seamless experience for users looking for love.
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IBM APAC
Published By: Workday UK     Published Date: Mar 08, 2018
Most organizations today lack access to company-wide analytics and data. And it’s a problem. To make smart and timely business decisions, it’s important that your organization can get to the real data that matters, and do it fast. Read the CIO.com report to learn: •The importance of having a single source of truth across your entire business •How a cloud-based system provides data you can trust •Why you need actionable, real-time data to drive decision-making
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Workday UK
Published By: Anaplan     Published Date: Mar 29, 2018
Disruptive innovation, new business models, and globalization have accelerated the rate of change for every business. To stay competitive, organizations are revising their business models, product sets, and other critical aspects of their operations on a much more frequent and continuous basis. These organizations realize that real-time strategic planning and performance management are not just “nice to have” but “must have” capabilities. Yet many organizations still struggle to implement these capabilities. As a result, they’re unable to quickly revise their strategies, implement plans, and monitor results.
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strategic, planning, innovation, business, globalization, organizations
    
Anaplan
Published By: NEC     Published Date: Jan 28, 2010
Case Study: NEC provided intuitive and user friendly technology to enrich the whole guest experience with improved service times, personalized assistance and quality communications.
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nec, peninsula shanghai, hotel, network solutions, real-time communication, productivity, ip telephony server, wireless technology, unified communications
    
NEC
Published By: SAP     Published Date: Feb 05, 2011
Learn how best-in-class companies access information faster to improve key business performance metrics.
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business performance, sap, real time analytics, business intelligence, analytics
    
SAP
Published By: SAP     Published Date: Jun 18, 2011
To stay ahead of the competition in a global marketplace, firms are increasingly speeding up operations, in many cases adopting real-time systems and tools to allow for instant decision-making and faster business cycles. Download here to learn how.
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real-time business analytics, faster decision making, business automation, business metrics, analytical data, sap
    
SAP
Published By: ASG Software Solutions     Published Date: Nov 05, 2009
Effective workload automation that provides complete management level visibility into real-time events impacting the delivery of IT services is needed by the data center more than ever before. The traditional job scheduling approach, with an uncoordinated set of tools that often requires reactive manual intervention to minimize service disruptions, is failing more than ever due to todays complex world of IT with its multiple platforms, applications and virtualized resources.
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asg, cmdb, bsm, itil, bsm, metacmdb, workload automation, wla, visibility, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application
    
ASG Software Solutions
Published By: Microsoft Azure     Published Date: Apr 11, 2018
Distributed systems enable different areas of a business to build specific applications to support their needs and drive insight and innovation. While great for the business, this new normal can result in development inefficiencies when the same systems are reimplemented multiple times. This free e-book provides repeatable, generic patterns, and reusable components to make developing reliable systems easier and more efficient—so you can free your time to focus on core development of your app. In this 160–page e-book, you’ll find: An introduction to distributed system concepts. Reusable patterns and practices for building distributed systems. Exploration of a platform for integrating applications, data sources, business partners, clients, mobile apps, social networks, and Internet of Things devices. Event-driven architectures for processing and reacting to events in real time. Additional resources for learning more about containers and container orchestration systems. “There are more
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Microsoft Azure
Published By: Microsoft Azure     Published Date: Apr 11, 2018
Make sure you’re getting the most out of your data and the artificial intelligence (AI) technologies available. Read the e-book, Six cloud data challenges solved for app developers and get actionable answers. Learn the best approach when faced with six familiar data scenarios: Keeping track of essentials such as scalability and availability. Making sure your app delivers consistent service to multiple customers. Delivering data in real time, across the globe, without the complexities of multiple datacenters. Creating actionable insights from big data. Incorporating artificial intelligence into your apps. Locking down security while building in the cloud.
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Microsoft Azure
Published By: Tagman     Published Date: Mar 21, 2011
This white paper examines the true costs associated with the Tagging of websites to implement and track the performance of online marketing technologies such as web analytics, display ad serving and search marketing. This research was conducted by TagMan, a smart container tag with real-time attribution and web-page acceleration.
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web analytics, tagging, real time attribution, web page acceleration, tagman
    
Tagman
Published By: AdaptivCOOL     Published Date: Jan 11, 2012
The Effects of Real-time Airflow & Cooling Management
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AdaptivCOOL
Published By: UMEED SOFTWARE SOLUTIONS PVT LTD     Published Date: Feb 18, 2013
OUR ORGANIZATION IS A PRIVATE LIMITED COMPANY AND EXTREMELY SOUND IN SOLAR PV APPOINTMENT SETTING/SURVEY,EVERY INFORMATION GETS CAPTURED VERY CAREFULLY SO THAT THOSE ARE QUALIFY-PRO AND REAL TIME CONVERTIBLE.
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UMEED SOFTWARE SOLUTIONS PVT LTD
Published By: Cotendo     Published Date: Sep 01, 2010
The company needed a different CDN and website acceleration solution to provide its users with the level of responsiveness to changing stock market conditions that they depend on - and that Seeking Alpha demanded of itself.
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cotendo, case study, real-time financial market information, cdn, content delivery
    
Cotendo
Published By: SAP     Published Date: Feb 03, 2017
As the global business world shifts to all digital, real-time operations, the legacy two-tier ERP architecture so many businesses have relied on to bridge headquarters with subsidiaries can no longer compete effectively. A simple and comprehensive answer exists in SAP S/4HANA. Available in cloud and on-premise, SAP S/4HANA gives organizations the ability to utilize the same product family across a multi-tier deployment.
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SAP
Published By: SAP     Published Date: Feb 03, 2017
The spatial analytics features of the SAP HANA platform can help you supercharge your business with location-specific data. By analyzing geospatial information, much of which is already present in your enterprise data, SAP HANA helps you pinpoint events, resolve boundaries locate customers and visualize routing. Spatial processing functionality is standard with your full-use SAP HANA licenses.
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SAP
Published By: Epicor Software Corporation     Published Date: Mar 09, 2018
Learn how ERP software addresses the real-world challenges companies face as they look to grow in today’s global economy. Take the virtual tour and see how your business can: • Reach new markets, expand product lines and grow your business with deep Industry and country specific functionality • Drive improved customer experience and accelerate the digital transformation of your business • Expand collaboration within your company and throughout your supply chain with social and commerce solutions • Respond quickly to changing demands with configurable real-time mobile capabilities Please view the virtual tour below for more information about Epicor ERP version 10. The tour will acquaint you with Epicor ERP and offer insight on how Epicor inspires growth for leading business around the globe.
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Epicor Software Corporation
Published By: Entrust Datacard     Published Date: Mar 20, 2017
As digital business evolves, however, we’re finding that the best form of security and enablement will likely remove any real responsibility from users. They will not be required to carry tokens, recall passwords or execute on any security routines. Leveraging machine learning, artificial intelligence, device identity and other technologies will make security stronger, yet far more transparent. From a security standpoint, this will lead to better outcomes for enterprises in terms of breach prevention and data protection. Just as important, however, it will enable authorized users in new ways. They will be able to access the networks, data and collaboration tools they need without friction, saving time and frustration. More time drives increased employee productivity and frictionless access to critical data leads to business agility. Leveraging cloud, mobile and Internet of Things (IoT) infrastructures, enterprises will be able to transform key metrics such as productivity, profitabilit
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Entrust Datacard
Published By: SAP     Published Date: Nov 18, 2015
This infographic illustrates how SAP S/4HANA is the next generation business suite that helps enterprises reimagine business.
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reimagine your business, digital, internet of things, real time, acess to real time information, sap, sap s/4 hana
    
SAP
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