mobile messaging

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Published By: Zendesk     Published Date: May 31, 2018
Be always on with your customers; wherever they are. With Zendesk Chat, your customer agents can engage with customers over websites, mobile apps, and popular messaging apps like Facebook Messenger, Twitter, and LINE. That means you can build relationships with customers in the places they prefer.
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Zendesk
Published By: Adobe     Published Date: Aug 04, 2015
This report lays out the opportunities to use mobile messaging as well as how to use the IDEA cycle to identify the most important moments and tactics so you can use messaging to its full potential.
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mobility, consumer mobility, engagement, customer engagement, customer, customer journey, marketing, messagung, mobile, mobile analytics, mobile marketing, sms
    
Adobe
Published By: Adobe     Published Date: Aug 04, 2015
This report lays out the opportunities to use mobile messaging as well as how to use the IDEA cycle to identify the most important moments and tactics so you can use messaging to its full potential.
Tags : 
mobility, consumer mobility, engagement, customer engagement, customer, customer journey, marketing, messagung, mobile, mobile analytics, mobile marketing, sms
    
Adobe
Published By: Adobe     Published Date: Aug 04, 2015
This report lays out the opportunities to use mobile messaging as well as how to use the IDEA cycle to identify the most important moments and tactics so you can use messaging to its full potential.
Tags : 
mobility, consumer mobility, engagement, customer engagement, customer, customer journey, marketing, messagung, mobile, mobile analytics, mobile marketing, sms
    
Adobe
Published By: Zoom     Published Date: Mar 29, 2016
Trend Micro resolved the following issues by purchasing Zoom: • Overly complex or difficult communications platforms • Expensive hardware or software systems • Unreliable or poor service quality • Using too many different solutions • Difficulties connecting remote teams or sites • The need for a more efficient/effective way to reach customers and other external parties Read more to learn about the benefits of using Zoom and which features are used more frequently by Trend Micro.
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zoom, trend micro, screen sharing, mobile meetings, group messaging, video webinar, networking, it management, wireless
    
Zoom
Published By: LivePerson     Published Date: May 17, 2016
At the end of last year, the US alone had 435 million smart mobile devices in use — that’s 35% higher than the total US population. Among smartphone users, 68% use messaging apps regularly. And 84% of smartphone engagement with apps is spent communicating via text, email, and social channels. What does this mean for brands? The current state of CX is broken. Brands focus too much on channel and transaction, ignoring the customer’s preferences, and, ultimately, negatively affecting their bottom line. But wherever there’s a disconnect, there’s also opportunity. In increasing numbers brands are turning to messaging platforms and apps to offer more efficient, convenient customer service.
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liveperson, idc, consumer relations, mobile, smartphones, mobile apps, brand engagement
    
LivePerson
Published By: Smarsh     Published Date: Dec 07, 2016
Text messaging is simple, concise and compatible with virtually every mobile device, operating system and wireless carrier, making it very appealing to financial advisors and their customers. However, if used for business communications, texts can create tremendous risk. Less than a third of financial firms have a text supervision solution in place according to the Smarsh 2016 Electronic Communications Compliance Survey, the largest compliance gap facing financial firms today. Text messaging can’t be ignored by firms any longer.
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Smarsh
Published By: Smarsh     Published Date: Mar 13, 2017
According to the Pew Research Center, 97% of Americans who own a smartphone use them to send or receive text messages*, demonstrating that mobile messaging is one of the most widely used features. Download now to learn how texting exposes your company to massive risk.
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Smarsh
Published By: Swyft Media     Published Date: Jun 13, 2016
Effective marketing is all about engagement — connecting with customers and finding innovative, interesting ways to build long-term relationships. When it comes to the highly active, spend-ready millennial generation, coupling the right content with a deeply personal experience is especially important.
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swyft, mobile messaging, millennial, audience engagement, audience engagement platform
    
Swyft Media
Published By: Oracle     Published Date: Feb 21, 2018
Over the last decade we have seen the dramatic increase in adoption of Mobile as an engagement channel for consumers and employees within the enterprise. What we are seeing now is the emergence of messaging through channels like FB Messenger, WhatsApp, WeChat, Slack, SMS, as a dominant engagement channel. Over 4.1 Billion users around the world are on instant messaging apps, adopted a rate that was much faster than on social networks. What makes these channels the default choice is the expected instant response if the other person is on or the push notification that triggers the person on the other side to respond immediately. These users that use instant messaging channels to converse with their friends and family want to use the same familiar user experience and channel to instantly communicate with the enterprise. These channels are doing to apps what browsers did to client server apps i.e. these channels are rapidly becoming the next browser. This is leading to the innovations in c
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Oracle
Published By: Message Systems     Published Date: Apr 29, 2013
The CRM has been a spectacularly successful technology application, especially in providing large organizations with a detailed.
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message systems, customer engagement, mobile, crm, crm, crm implementations, crm-based customer insight, cloud computing, sms, mms, social messaging, smartphones
    
Message Systems
Published By: SDL Web Content Management Solutions     Published Date: Sep 01, 2010
Recent evolution in the mobile applications market now offers enterprises new opportunities for reaching customers in ways never before possible. In the past 18 months, a number of independent market forces have converged to enable goods-and-services providers to market to specific customers, at specific times, at specific locations. Importantly, such targeted messaging draws on a richer-than-ever set of consumer information, including not only detailed demographics from implicit (inferred) and explicit (user-provided) profiles, but also real-time, location-based data.
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sdl, web content management, magic quadrant, wcm, content, web, mobile marketing, strategy, analytics
    
SDL Web Content Management Solutions
Published By: Microsoft Windows Phone     Published Date: Feb 05, 2010
New mobile messaging features of Exchange 2010. Listen to this Searchmobilecomputing.com podcast that will discuss about the latest version of Windows Mobile.
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microsoft, windows phone, mobile 6.5 operating system, mobile managing, exchange 2010, searchmobilecomputing.com
    
Microsoft Windows Phone
Published By: Microsoft Windows Phone     Published Date: Feb 05, 2010
This paper compares the Research In Motion BlackBerry solution (BlackBerry mobile devices and BlackBerry Enterprise Server) with the Microsoft® mobile solution (Microsoft Windows Mobile® and Microsoft Exchange Server 2007 SP1 with Microsoft ActiveSync® technology) by analyzing features of the user experience and the administrator experience.
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microsoft windows mobile, mobile work, blackberry, smartphone, exchange server 2007 sp1, activesync, secure mobile messaging, security, tco
    
Microsoft Windows Phone
Published By: Motorola     Published Date: Feb 05, 2008
Read this overview of Good™ Mobile Messaging to learn how it can deliver all your enterprise e-mail, calendars, contacts and more—directly to your mobile workers—all in real time.
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motorola, motorola good, mobile messaging, wireless messaging, mobile applications, wireless applications, productivity, wireless, mobile
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
Learn how Good Mobile Messaging S/MIME can help your government organization go wireless. This will help you deliver calendar, contacts, signed and encrypted e-mail and more to your mobile professionals—all in real time.
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motorola, motorola good, mobile messaging, wireless messaging, mobile applications, wireless applications, productivity, wireless, mobile
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
In this report, Aberdeen takes an in-depth look at how best-in-class organizations are using mobile messaging to improve productivity and customer service. They also define the steps that can help your organization deploy a best-in-class enterprise mobile messaging solution.
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mobile email, sms, mms, mobile im, mobile voip, enterprise mobile messaging, mobile security, unified mobile messaging, mobile roi, interoperability, mobile device platform, mobile device management, motorola, motorola good
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
This paper describes the key issues a multi-national enterprise needs to consider when determining the requirements for deploying a global wireless messaging project. It then outlines how the Good™ Mobile Messaging solution addresses those key issues. Also included are includes two case studies of recent Good Technology customer deployments.
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motorola, motorola good, mobile messaging, wireless messaging, mobile applications, wireless applications, productivity, wireless, mobile
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
This White Paper outlines how mobile solutions help organizations work efficiently in a global business environment. It also discusses how organizations can best create processes around device usage, data/service access and security.
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mobile strategy, wireless, mobility, adoption, htc, mobile workers, security, network, wireless knowledge, mobile messaging, mobile device, data access, motorola, motorola good
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
Mobile Messaging—a standards-based, wireless messaging application and management system that connects mobile workers to enterprise e-mail, contacts, calendar, notes and more. All with a messaging architecture that incorporates end-to-end encryption of all data.
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mobile, wireless, mobile messaging, wireless messaging, motorola, motorola good
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
Maintaining security while providing mobile workers with access to the information they need, when and where they need it, is complex. This white paper helps you understand the risks associated with mobile applications, handhelds and wireless networks—then shows you how Good Mobile Messaging helps you address these issues.
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wireless, mobile, wireless security, mobile messaging, motorola, motorola good
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
This case study details how Allen Boone Humphries Robinson improved efficiency and exceeded client expectations with help from Good™ Mobile Messaging.
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mobility, productivity, mobile, mobile workers, case study, motorola, motorola good
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
Learn how Good™ Mobile Messaging helps company executives and sales people from transportation services company Crowley Maritime get things done as they travel around the world, growing their transportation services company.
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motorola, motorola good, case study, crowley
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
Flack + Kurtz wanted a centrally managed wireless communications solution, delivered over an integrated device that did not rely on the end user to login or synchronize to stay current. The new solution also had to function in Europe, Asia and other places employees traveled. Read this case study to learn how Good™ Mobile Messaging gave them exactly what they wanted.
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motorola, motorola good, case study
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
To stay competitive in the specialty pharmaceutical business, it is critical that a company's sales force, marketing team and executives have the business tools they need to keep them one step ahead of their rivals. Read this case study to learn how Good™ Mobile Messaging has helped the employees of MedPointe Pharmaceuticals stay connected to crucial information while they're on the road.
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motorola, motorola good, case study
    
Motorola
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